There's a lot to take in when you get started with eChineseLearning. To help out, we've collected frequently asked questions that might be helpful for you.
(Apply for a free trial Chinese lesson or free assessment)
(Start, renew and cancel a subscription)
(Payment method and procedure)
(Schedule and cancel a lesson)
(Computer requirements for taking online Chinese classes)
Still have questions? Please contact our Academic Coordinators:
Toll Free Numbers (Mon.-Sun., 8am-5pm, Beijing Time):
|U.S. & Canada: 1-800-791-9386||Hong Kong: 800-930-623|
|Australia: 1-800-779-835||Singapore: 800-101-3070|
|UK: 0-800-086-8969||Switzerland: 0-800-563-178|
|Russia: 810-800-2189-4011||Israel: 1-801-227-213|
|Germany: 0-800-180-0341||Italy: 800-596-375|
|Spain: 900-838-906||South Africa: 0-800-981-886|
|United Arab Emirates: 800-035-703-840||New Zealand: 0-800-002-128|
Skype ID: service_eChineseLearning
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"eChineseLearning has helped me learn Mandarin easily and at my own pace. Both teachers and the support team have worked with me during the past two years. I worked with my one primary teacher and also four secondary teachers, all of whom have been wonderful and kept an eye on my progress and needs. The support team helps a lot as well in getting started and using the online environment. As an academic faculty member and researcher for over 30 years, I was very careful during my search for and selection of an instructional program to help me learn Mandarin. I found the one-to-one instruction using a Skype environment to provide a direct and important presence by the faculty members. I will continue to take Mandarin classes with eChineseLearning until I am fluent and can easily travel and work in China."
- CEO of Maxit Systems, Tucson, Arizona, USA Director of Research, BeaconWall Limited, Hong Kong, China
Sept. 20, 2012
Sept. 20, 2012