Help
General Questions 
About Our Courses 
About Our Services 
Billing And Payment 
Technical Support 
Sign up for a free trial now!
Get a FREE live 1-on-1 lesson and a FREE e-book. Complete the form below:
Your name: 
E-mail: 
Country: 
Tel: 
"This is an extremely good way to either learn or improve your Chinese. The teachers are very well-qualified, the scheduling is extremely flexible, and the price is unbelievably cheap -- a small fraction for what you would ordinarily have to pay in the US for such high quality one-on-one tutoring. I am recommending it to all of my students."
-- Anthony Zaloom, Adjunct Professor, University of California, Berkeley
See what other customers say
Learn Chinese via Skype
Chinese lessons on Skype
Chinese lesson on Skype
Live Support>> more
   U.S. & Canada Toll Free:
   1-800-521-8065
            (Mon.-Sun. 8am-5pm, Beijing Time)
UK Toll Free: 0-800-047-0963
(Mon.-Sun. 8am-5pm, Beijing Time)
Australia Toll Free: 1-800-779-835
(Mon.-Sun. 8am-5pm, Beijing Time)
   Hong Kong Toll Free: 800-930-623
   (Mon.-Sun. 8am-5pm, Beijing Time)
   U.S. Local Phone:
   (650) 515-3580
   Tel: 86-10-5893.1916
          86-10-5893.1816
  
   Fax: 86-10-5893.1286
   E-mail Inquiries:
   service@eChineseLearning.com
   SKYPE:
   service_eChineseLearning
   MSN:
   service@eChineseLearning.com
   AIM:
   eChineseLearning
   Yahoo:
   service_eChineseLearning
   Google Talk:
   eChineseLearning.service

General Questions

How can I start learning Chinese with eChineseLearning?

We highly recommend you to sign up for a free trial first and know better about our service. The registration link for "Free Trial Lesson" is on the top of each page. And you can find the registration table on most of the pages.

What if I forget my password?

If you forget your password you can set up a new password by following the procedure below:
1. Click the Forget Password link when you are signing in.
2. Input the E-mail address you use when you sign up and submit.
3. We will send you an e-mail containing a new password.
4. Sign in with the new password.

How do I change my password?

You can change your password at any time after you sign up with eChineseLearning. To change your password:
1. Sign in with your ID and password and click My Account.
2. Click "My Information".
3. Click "Change My Password".
4. Enter your former password.
5. Enter your new password.
6. Confirm your new password.
7. Click "Change".

What if I forget my ID?

1. Click the Forget ID link when you are signing in.
2. Enter your E-mail address.
3. Click "Submit" and you will be able to get back your ID.

What if I forget my password and ID?

First follow the steps for "What if I forget my ID?", and then follow the steps for "What if I forget my password?"

Can I change my ID?

Sorry, you are not able to change your ID with eChineseLearning, but if you wish, you can sign up with a new ID.

Sign up for a free trial now!
Get a FREE live 1-on-1 lesson and a FREE e-book. Complete the form below:
Your name:  E-mail: 
Country:  Tel: 
Copyright © 2006 - 2012 eChineseLearning.com All rights reserved.