Terms and Conditions for the Stay Strong Campaign
The Terms and Conditions for the Stay Strong Campaign (hereinafter referred to as "Terms and Conditions") are the terms and conditions that apply to your participation in the Stay Strong Campaign (hereinafter referred to as "Campaign"). By participating in the Campaign, you are agreeing to these terms and conditions.
1. Videos by Students and Staff
1.1 You must read and agree to the eChineseLearning Multimedia Resources Release Agreement before you upload your video.
1.2 All videos to be uploaded must be relevant to the Campaign. You may not upload irrelevant, unauthorized, sexually explicit or illegal videos.
eChineseLearning has the right to determine at its sole discretion whether or not an uploaded video is appropriate for the Campaign and reserves the right to remove the video from the website.
2. Campaign Offer #1
2.1 If you are not satisfied with a particular lesson due to problems caused by our teacher or other staff members, you can send an email including the lesson time and the teacher's name to studentservice@eChineseLearning.com. We will review your request within five working days and inform you of the result after the review. A make-up lesson package will be added to your eChineseLearning account if your request is approved.
2.2 Your request must be reasonable and based on facts.
2.3 eChineseLearning has the right at its sole discretion to reject such a request made by a student.
2.4 Students who purchase or upgrade a package during the Campaign period will be able to enjoy this offer throughout the entire period of that specific package.
Students who purchased or upgraded a package before the Campaign will be able to enjoy this offer until the Campaign ends.
3. Campaign Offer #2
3.1 Students who post our poster to any of his or her social media accounts are eligible to receive an additional month of free lessons when purchasing any course package available at eChineseLearning.
3.2 The lesson frequency of the free month is up to and including 2 lessons per week.
3.3 First-time students may not use the free month until the paid course package has been completed. In other words, such students can may only begin the free month after finishing the paid course package. Furthermore, a first-time student’s free month will be voided if he/she cancels the subscription within the allowed cancellation period.
3.4 This offer is only available during the coronavirus outbreak around the world in 2020 and 2021 and may end at any time and without further notice.
4. Campaign Offer #3
4.1 Students who refer another student to eChineseLearning will be eligible to receive an additional one month of free lessons in addition to the existing rewards of one month of free lessons and a US$100 credit, on the condition that the referred student does not cancel his/her program within the allowed cancellation period.
The lesson frequency of the 2 free months shall be equal to that of the recommending student’s paid subscription at the time of the referred student making the purchase.
4.2 The referred student is eligible for one free month of lessons (up to and including 2 lessons per week) on top of the existing reward of one week of free lessons, on the condition that he/she post our poster to any of his/her social media and does not cancel his/her subscription within the allowed cancellation period.
The lesson frequency of the free month for the referred student is up to 2 lessons/week. The lesson frequency of the existing one week reward shall be equal to that of the paid subscription of the referred student.
4.3 All the rewards for both the referring and the referred student shall be voided if the referred student cancels her/his subscription within the cancellation period.
4.4 This offer is only available during the coronavirus outbreak and may end at any time and without further notice.
5. Indemnification
Each student shall fully indemnify, hold harmless and defend eChineseLearning and its directors, officers, employees, agents and affiliates from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs and expenses (including but not limited to attorney's fees and costs), whether or not involving a third party claim, which arise out of or relate to that student’s breach of these terms and conditions.
6. Modification
We reserve the right to modify the Terms and Conditions at any time without giving prior or further notice. Any student’s participation in the Campaign following any such modification constitutes that student’s agreement to follow and be bound by these terms and conditions as modified. Students agree to review the Terms and Conditions on a regular basis and always remain in compliance.
7. Applicable Law
The Terms and Conditions are subject to the laws of the People's Republic of China.