Terms and Conditions for Stay Strong Campaign
The Terms and Conditions for Stay Strong Campaign (hereinafter referred to as "Terms and Conditions") are the terms and conditions that apply to your participation in the Stay Strong Campaign (hereinafter referred to as "Campaign"). By participating in the Campaign, you are agreeing to these terms and conditions.
1. Videos by Students and Staff
1.1 You must read and agree to eChineseLearning Multimedia Resources Release Agreement before you upload your video.
1.2 All videos to be uploaded must be relevant to the Campaign. You must not upload irrelevant, unauthorized, sexually explicit or illegal videos.
eChineseLearning has the right to determine at its sole discretion whether or not an uploaded video is appropriate for the Campaign and reserves the right to remove it from the website.
2. Campaign Offer #1
2.1 If you are not satisfied with a particular lesson due to problems caused by our teacher or other staff members, you can send an email including the lesson time and the teacher's name to studentservice@eChineseLearning.com. We will review your request within five working days and inform you of the result after the review. A make-up lesson package will be added to your eChineseLearning account if your request is approved.
2.2 Your request must be based on facts and reasonable.
2.3 eChineseLearning has the right at its sole discretion to reject a student's such request.
2.4 For students who purchase or upgrade a package during the Stay Strong Campaign period, you will be able to enjoy this offer throughout the entire period of this particular package.
For students who purchased or upgraded a package before the campaign, you will be able to enjoy this offer till the campaign ends.
3. Campaign Offer #2
3.1 You can get an extra month of lessons for FREE when you purchase any course package available at eChineseLearning.
3.2 The Lesson frequency of the FREE month is up to 2 lessons per week.
3.3 For first-time students, you will not be able to use the FREE month until your paid course package is COMPLETED. In other words, you can only start to use the FREE month AFTER you finish your paid course package. Furthermore, the FREE month will be VOIDED if you cancel your subscription within the allowed cancellation period (for first-time students only).
3.4 This offer is only available during the coronavirus outbreak around the world in 2020 and may end anytime without further notice.
4. Campaign Offer #3
4.1 If you refer a student to eChineseLearning, you will get extra one free month of lessons on top of the existing reward of 1-month free lessons plus a US$100 credit, on the condition that the referred student does not cancel his/her program within the allowed cancellation period.
The lesson frequency of the 2 free months is the same as that of your paid subscription when the referred student makes the purchase.
4.2 The referred student is eligible for a free month of lessons (up to 2 lessons per week) on top of the existing reward which is one-week free lessons, on the condition that he/she does not cancel the subscription within the allowed cancellation period.
The lesson frequency of the free month is up to 2 lessons/week. The lesson frequency of the one-week existing reward is the same as that of the paid subscription of the referred student.
4.3 All the rewards for both the referrer and the referred student will be voided if the referred student cancels her/his subscription within the cancellation period.
4.4 This offer is only available during the coronavirus outbreak and may end anytime soon.
5. Indemnification
You shall fully indemnify, hold harmless and defend eChineseLearning and its directors, officers, employees, agents and Affiliates from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs and expenses (including but not limited to attorney's fees and costs), whether or not involving a third party claim, which arise out of or relate to your breach of these terms and conditions.
6. Modification
We reserve the right to modify the Terms and Conditions at any time without giving you prior or further notice. Your participation in the Campaign following any such modification constitutes your agreement to follow and be bound by these terms and conditions as modified. You agree to review the Terms and Conditions on a regular basis and always remain in compliance.
7. Applicable Law
The Terms and Conditions are subject to the laws of the People's Republic of China.