How do I try out the service before purchasing?

We offer a 30-minute free trial lesson for new students to try out our service before making the purchase. All you need to do is to sign up for a free trial lesson on this page or visit "Free Trial" section. Please leave us your valid contact information so we can reach you to arrange the free trial lesson. Please note that the free trial lesson is offered to NEW STUDENTS ONLY.

How do I sign up for your service?

If you are satisfied with our service after your free trial, our service staff will guide you through the process of signing up for our service.

How do I renewal a subscription?

Our academic coordinator will guide you through the renewal process.

How do I cancel my subscription?

You may e-mail us your cancellation request at: Please include your login information as well as your name, and the e-mail address under which your account is currently registered.
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" has been one of the best things I've done this year. Both scheduling classes and having the decision on what to learn are (both) very flexible, so I can learn at my own pace and focus on my problem areas. Since I often find myself in China for work, my teacher has been showing me phrases specific to my industry, so I can usually immediately put what I've learnt to the test."
- Eric, New York, United States
Aug. 22nd, 2012
Still have questions? Please contact our Academic Coordinators:
  • Toll Free Numbers (Mon.-Sun. 8am-5pm, Beijing Time):
    • U.S. & Canada: 1-800-791-9386
    • Hong Kong: 800-930-623
    • Australia: 1-800-779-835
    • Singapore: 800-130-1652
    • UK: 0-800-086-8969
    • Switzerland: 0-800-563-178
    • Israel: 1-809-467-206
    • Germany: 0-800-180-0341
    • Italy: 800-596-375
    • Spain: 900-838-906
    • South Africa: 0-800-981-886
    • France: 0-805-080-689
    • New Zealand: 0-800-002-128
  • Email:
  • Skype ID: service_eChineseLearning
  • Complete a request form to submit your inquiries. We will reply to you within one working day.